Technology is fascinating
We love working with the variety of technology that comes with providing managed IT services and consulting to many different industries. The broad exposure helps us become experts in many subjects. We value ongoing learning and certifications. By learning we provide value to our customers and continue to advance our own skill sets and job satisfaction.
We prioritize data protection and security
We value data backup! We protect customer data before working on their machine and attempt to improve security whenever we can.
We enjoy a challenge
Any opportunity to solve a new problem brings the satisfaction of helping the customer as well as achieving personal and team growth.
Open and Honest
We are honest with each other and clients
By being open we avoid unnecessary drama in the workplace. We value a peaceful thriving work culture. We admit when we’ve made mistakes and try to correct them quickly.
We value cooperation and avoid contempt
We will strive to remain professional and uncritical. We will behave in a way that if we were being recorded that we would never be embarrassed to have the video shown to the person or company we’re talking about.
We are a trusted partner for every client
Our goal is to be an integral part of the client’s team, not just an external vendor. Our relationship with customers should be based on trust and mutual benefit.
Professionalism & Pride
Doing IT Right
Our team takes great pride in responding to and solving customer issues quickly and efficiently. We strive to explain complex problems in simple terms and prevent issues instead of just solving them.
We care about our reputation
We want to be confident that we can encounter any current or past customer and know we did our best work, treated them fairly and competently, and did everything we could to resolve any issues.
We encourage work/life balance
We want work to be fun and rewarding, while encouraging our staff to enjoy time with family and friends. We facilitate this by providing opportunities for time off, use of remote tools, and accountability for results.
Smart & Available
We value employees with sound reasoning and judgement in addition to being willing to work hard.
Committed, Available and Engaged
We are dependable, answer the phone & email, available when needed, and do what we say we will. We never say; “That’s not our job.” Each employee takes ownership of customer problems and is engaged in reaching a resolution.
We work hard alone and as a team
We value team members who can solve problem on their own, while still functioning as part of a larger team.